FAQ
CETAPHIL
Cetaphil is a line of skincare products specifically designed and clinically proven to help people take care of their sensitive skin. Cetaphil believes your skin health is what leads to beautiful, glowing skin, and so we develop all of our products with your skin’s health first and foremost in mind.
The Cetaphil team is dedicated to skin health, not superficial fixes. Our work is based in science and research, and to make sure that our products truly take care of your skin, we work closely with dermatologists to develop our cleansers, moisturisers, toners and eye gels. Cetaphil products are suited to even the most sensitive skin, which is why dermatologists have recommended us and trusted us for over 70 years.
"Cetaphil products are designed to be gentle and effective on even the most sensitive skin. This means that whether you have generally normal skin, acne-prone or eczema-prone, Cetaphil respects your skin and can provide the cleansing, moisturising and protection against dryness that your skin needs.
We have a wide range of items available, including products specifically designed with dermatologists to help take care of redness, hyperpigmentation, oily skin and dryness-prone skin."
Across its different products, Cetaphil uses formulas that reinforce the skin’s natural protective barrier. We also design our products to have a pH level that respects the skin’s acid-alkaline balance. We make sure to only use high quality ingredients, and in addition, many of our formulations are fragrance-free and hypoallergenic/ non-irritant, making Cetaphil ideal for daily use even on sensitive skin.
Yes, here is the list of Cetaphil products that do not contain Parabens:
Cetaphil Gentle Exfoliating Cleanser
Cetaphil Gentle Foaming Cleanser
Cetaphil Daily Advance Moisturising Lotion
Cetaphil Daily Hydrating Moisturiser
Cetaphil PRO Redness Prone Skin Cleansing Facial Wash
Alcohols can be skin irritants, but only the “drying” alcohols (the most common ones are ethyl alcohol and isopropyl or rubbing alcohol). Cetaphil products contain none of these irritating or drying alcohols. The alcohols in Cetaphil are much larger molecules than the typical “drying” alcohols. Thus, the ingredients we use, such as cetyl alcohol and stearyl alcohol, tend to trap water and are moisturising – not drying. These ingredients are part of the reason why Cetaphil is such a gentle cleanser.
Ingredients in our Cetaphil products are not recognised gluten sources; however, Galderma does not test for trace amounts of gluten that may be present in the ingredients or as a result of the manufacturing process. Additionally, ingredient suppliers may change. If you are a celiac disease patient, you may want to consult your healthcare provider before using Cetaphil.
Cetaphil products are developed with your skin’s health first and foremost in mind. As a responsible corporate citizen, animal welfare is also a key priority for the company. For this reason, Galderma does not test Cetaphil products or ingredients used in Cetaphil on animals at any stage of our product innovation, development or manufacturing processes. Galderma has been utilising industry-recognised, non-animal testing methodologies on its Cetaphil brand even before regulations prohibiting animal testing on cosmetics came into force in various countries.
These efforts are part of our commitment to ensuring the safety of our products, the wellbeing of our consumers and our contribution to society at large.
Galderma is deeply committed to promoting alternatives to animal testing on cosmetics and has partnered with IIVS (Institute for In Vitro Sciences), a non-profit research and testing laboratory, to help drive alternatives to animal testing for cosmetic products globally.
The IIVS has an active program in China, the goal of which is to promote the use and regulatory acceptance of non-animal testing methods for assessing the safety of cosmetics. Through this collaborative approach with Chinese regulators and industry bodies, we hope to contribute to the elimination of animal testing in the cosmetics industry worldwide.
Cetaphil has a number of different production facilities to provide products to the different markets around the world. The products for the UK are currently made in either France, Switzerland, Canada or Korea. The information on the back of pack or on the outer carton should provide details of where a product has been made.
Cetaphil Products
Cetaphil products in the UK include a standard expiry indicator shown on their packaging, which indicates how many months you have to use it once it has been opened.
Where local recycling facilities exist, Cetaphil packaging should be recycled. Please see recycling symbols and information provided on the packaging. Ensure to remove the pump or cap.
Cetaphil products are fully compliant with the current local market safety regulations for cosmetic products. Products have been tested under dermatological supervision to be non-irritating, non-sensitising and suitable for their intended uses. If you need more specific information, please contact us.
Yes, Pro Itch Prone Skin is clinically proven to be safe for use on infant and toddler skin from 3 months of age.
Emollient-rich formulations and innovative technologies attract water to the skin, while nourishing and protecting the skin’s natural moisture barrier. Specially formulated with colloidal oatmeal, ceramide and Filaggrin technology™ to hydrate and calm dry itchy, eczema-prone and atopic prone skin.
The Gentle Skin Cleanser is a global best-seller and has been clinically tested to be suitable for use on dry and very sensitive skin. It is a non-foaming, soap and fragrance-free cleanser that can be used with or without water and works to retain the skin’s moisture as it washes away excess oil and dirt on the face or body.
Cetaphil PRO Itch Prone Skin Cleansing Body Wash is an advanced formulation that helps moisturise dry, itchy feeling as it cleanses. It is hypoallergenic and contains shea butter, niacinamide and natural moisturising factors. It helps skin to feel soft, smooth and less itchy.
Cetaphil PRO Itch Prone Skin Moisturising Body Lotion is an advanced formulation for dry, itchy feeling skin with a patented “filaggrin technology” to help care for and nourish the skin barrier. It is hypoallergenic, contains shea butter, niacinamide and natural moisturising factors and helps skin to feel soft, smooth and less itchy.
Our Daily Defence Moisturiser SPF50+ is a facial moisturiser also suitable for use on dry and sensitive skin. It is a lightweight, easily absorbed cream with added SPF50 for daily protection from damaging UV sun rays that can trigger dry skin. It is also fragrance-free and helps skin maintain its natural protective barrier.
Cetaphil Rich Night Cream is a rich, facial overnight hydrating cream that beauty journalists swear by. It is non-comedogenic, meaning it doesn’t block pores, and leaves skin feeling soft and hydrated in the morning.
The Cetaphil Body Cream is a rich yet non greasy luxurious-feel cream that helps replenish the skin barrier for 24 hours of locked-in extra hydration. It contains a blend of humectants, ingredients known for their ability to attract and retain moisture to the skin, and occlusives, ingredients which work by forming a protective coating on the surface of your skin, reducing evaporation, to help maintain long-lasting hydration.
If you prefer a lighter texture, Cetaphil offers two other moisturising products with long-lasting hydration results in a cream or lotion texture.
To find out more about our range of products to suit your individual skin type, visit our product page here.
Cetaphil is not a treatment for acne, but gentle skin care can help you to care for acne-prone skin as part of your daily regime. Cetaphil products are suitable for cleansing and moisturising acne-prone skin - they will help to remove dirt and oil, hydrate your skin and be respectful to and gentle on the natural skin barrier. All of the Cetaphil moisturisers are non-comedogenic, so they won’t block your pores.
The Oily Skin Cleanser is a soap-free, skin PH-friendly gel face wash which is lightly foaming. It’s a deep-cleansing gentle wash which helps remove excess sebum and oil by up to 65% without drying or over-stripping the skin. The Oily Skin Cleanser contains glycerin and panthenol (pro-vitamin B5) which help to hydrate and moisturise the skin while it cleanses.
The Gentle Foaming Cleanser is a soap-free instantly foaming cleanser which is suitable for sensitive skin - it foams on dispense to remove oil and sebum and will leave your skin feeling fresh and clean.
The Daily Hydrating Moisturiser is our lightest texture facial moisturiser so it won’t feel heavy on oily acne-prone skin and will give instant and long-lasting hydration. The Daily Hydrating Moisturiser contains on-trend super-hydrator Hyaluronic Acid which is a humectant - it finds water in the skin and retains it.
Daily Defence Moisturiser SPF 50+ is a non-comedogenic protective moisturiser with high UV protection.
Cetaphil products were created for dermatologists and are still recommended today by dermatologists and skincare experts for the care of sensitive skin. The Cetaphil PRO range is not a treatment for rosacea. The range consists of a daily facial skincare routine for redness or rosacea-prone skin is designed to deliver expert cleansing and moisturising daily care for this type of sensitive skin, and is dermatologically tested on sensitive, redness and rosacea-prone skin.
PRO Redness Prone Skin Tinted Moisturising Day Cream SPF30 is a neutral-beige tinted formulation that helps to visibly even skin tone and reduce the visible appearance of redness, whilst also providing protection from the sun using 100% mineral UV filters.
The PRO Redness Prone Moisturising Night Cream is a favourite among skincare experts including dermatologists. It won the 2020 Marie Claire Award for Best Skincare Product for Redness-prone Skin. It is rich yet easily spreadable face cream that helps to hydrate the skin and support the skin’s barrier and includes ceramides and niacinamide among its ingredients list. It helps to reduce visible redness over time.
The PRO Redness Prone Skin Cleansing Facial Wash works to remove excess oil and impurities while being gentle on the skin barrier. Soap-free yet gently lathers, and with allantoin and caffeine, it’s a great facial wash for gentle and effective cleansing of redness and rosacea-prone skin.
Cetaphil Gentle Skin Cleanser is also commonly used to cleanse this type of sensitive skin.
To find out more about our range of products to suit your individual skin type, visit our product page.
Our Healthy Radiance range is four-product brightening range that’s designed to deliver a radiant, more even skin tone in just four weeks*, that works for even the most sensitive or pigmentation prone skin. Containing our GentleBright Technology made up of White Sea Daffodil and Niacinamide, that simultaneously acts on dark spots and uneven skin tone to provide continuous hydration and reveal brighter-looking skin.
Cetaphil Healthy Radiance Brightness Reveal Creamy Cleanser is a gentle, foaming cleanser that washes away dullness, revealing brighter, radiant skin. The creamy texture transforms into a rich, comforting lather that leaves skin feeling soft and smooth.
Cetaphil Healthy Radiance Refresh Toner is instantly revitalising, it lessens dullness by promoting hydrated, softer, smoother and brighter looking skin.
Cetaphil Healthy Radiance Brightening day Protection Cream SPF15 provides daily UV protection against uneven skin tone. Gently helps even and visibly reduce dark spots in 4 weeks*.
Cetaphil Healthy Radiance Brightening Night Comfort Cream is a hard-working night cream that provides continuous overnight hydration for less sensitive-feeling skin that looks more even, radiant and healthy.
BUYING CETAPHIL
You can find Cetaphil products in the skin care aisle of your favorite retailers (select stores apply): Boots, Superdrug, Sainsbury’s, Tesco, Morrisons, Lloyds Pharmacy and independent pharmacy stores as well as online from Boots.com, Superdrug.com, Sainsburys.co.uk, Amazon.co.uk, Tesco.com, Morrison.com, ASOS.com, Lookfantastic.com, Feelunique.com, Justmylook.com and Ocado.com.
For a more complete list of places where you can find Cetaphil, click on our Where to Buy Page.